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Privacy Policy

Codians.ai ("Platform", "We", "Us", "Our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard information when you use Codians.ai, a global IT services marketplace that helps businesses hire the right talent, outsource IT projects seamlessly, and access trusted reviews.

By using Codians.ai, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information (Provided by Users)

  • Full name, email address, phone number.
  • Company details, billing address, tax/GST/VAT details.
  • Professional qualifications, CVs, portfolios, skills, and certifications.
  • Account credentials (username, password).

b. Transactional & Financial Information

  • Payment details (bank account, PayPal, Stripe, credit/debit card info).
  • Escrow deposits, milestone funding, and payout history.
  • Invoices and billing records.

c. Usage & Technical Information

  • IP address, device type, browser type, operating system.
  • Log files, cookies, and session data.
  • Geolocation (if enabled).

d. Project & Communication Data

  • Project requirements, bids, and Work Orders.
  • Messages exchanged between Clients and Codians.
  • Uploaded files, deliverables, and project documentation.

e. Reviews & Feedback

  • Ratings, testimonials, and feedback shared by Clients about Codians.
  • Responses or clarifications from Codians.

2. How We Use Your Information

We process your information for the following purposes:

  • Account Management – To create, verify, and manage user accounts.
  • Talent Hiring – To match Clients with Codians based on skills and expertise.
  • Project Outsourcing – To facilitate project posting, bidding, Work Orders, and milestone tracking.
  • Payments & Escrow – To process deposits, payouts, and transaction history securely.
  • Reviews & Ratings – To enable transparent evaluation of Codians by Clients.
  • Security & Compliance – To detect fraud, unauthorized access, and enforce Terms of Service.
  • Communication – To send updates, notifications, and service-related emails.
  • Analytics – To improve Platform performance, user experience, and marketplace insights.
  • Legal Obligations – To comply with taxation, data protection, and dispute resolution laws.

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data under the following legal bases:

  • Consent – When you register, post projects, or hire Codians.
  • Contractual necessity – To perform obligations under Work Orders.
  • Legal obligation – To comply with applicable laws and regulations.
  • Legitimate interest – To enhance platform security, improve services, and prevent fraud.

4. Data Sharing & Disclosure

We may share your information in the following cases:

  • With Codians / Clients – For project collaboration and Work Orders.
  • With Payment Providers – Banks, Stripe, PayPal, Razorpay, etc. for transaction processing.
  • With Third-Party Services – Cloud hosting, analytics, KYC/AML verification tools.
  • For Legal Compliance – Regulatory authorities, courts, or law enforcement if required.
  • With Business Partners – For audits, mergers, acquisitions, or corporate restructuring.

We do not sell your personal data to third parties.

5. Data Retention

  • Personal data is retained as long as necessary to provide services and comply with legal obligations.
  • Financial and transactional records are stored for minimum 7 years (as per tax regulations).
  • Users may request deletion of accounts, subject to retention required by law.

6. Cookies & Tracking Technologies

Codians.ai uses cookies, beacons, and tracking tools to:

  • Authenticate logins.
  • Save preferences and improve navigation.
  • Analyze usage and traffic trends.
  • Deliver targeted content and marketing.

You may disable cookies via browser settings, but this may affect platform functionality.

7. Data Security

We implement robust security measures, including:

  • Encryption (SSL/TLS) for data transmission.
  • Two-Factor Authentication (2FA) for account protection.
  • Regular audits & penetration testing.
  • Restricted access controls for sensitive data.

While we use best practices, no method of transmission/storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

As a global platform, your data may be stored and processed in multiple countries.

  • We comply with GDPR standard contractual clauses for EU users.
  • For US users, we align with CCPA requirements.
  • By using Codians.ai, you consent to cross-border data transfers where applicable.

9. User Rights

Depending on your jurisdiction, you may have the following rights:

  • Access – Request a copy of personal data we hold.
  • Rectification – Correct inaccurate or incomplete data.
  • Erasure – Request deletion of personal data (subject to retention laws).
  • Portability – Request transfer of your data to another service provider.
  • Restriction & Objection – Limit or object to certain data processing.
  • Withdraw Consent – Opt out of marketing communications at any time.

To exercise these rights, email us at ceo@codians.ai.

10. Children's Privacy

Codians.ai is not intended for children under 18 years of age.

We do not knowingly collect personal data from minors. If discovered, such data will be deleted.

11. Third-Party Links

Our platform may contain links to third-party websites (e.g., payment gateways, review portals). Codians.ai is not responsible for their privacy practices. Users should review their policies separately.

12. Dispute Resolution

  • Any disputes relating to data privacy will first be addressed via internal mediation.
  • If unresolved, disputes will be handled under binding arbitration governed by the laws of New Delhi, India, unless otherwise required by local law.

13. Changes to This Privacy Policy

Codians.ai may update this Privacy Policy from time to time.

  • Significant changes will be notified via email or platform alerts.
  • Continued use of the Platform after changes implies acceptance.

14. Contact Us

For questions, complaints, or requests regarding this Privacy Policy, contact us at:

📧 ceo@codians.ai
📍 B-8, 1st Floor, Sector-2, Noida-201301, Uttar Pradesh, India